Emergency Service

For all emergency service you can call 860-489-HEAT (4328) or you can send a text to 860-601-0010. Please do not send an email for emergencies. Our 24 hour dispatcher will call back within 30 minutes if you state that it’s an emergency. Our dispatcher will then get your information and ask you some questions that may save you a repair bill. This dispatcher will give you up front price for the travel charge and diagnostic fee. New customers or non-active customers must pay upfront with credit card, debit card, or cash. A technician will be dispatched to you, diagnose the problem, and provide you with an upfront price for the repair.

Please note for new customers or non-active customers – If our schedule is full and we do not have a technician(s) available, we may not have an opening for an emergency service call that day, and we will offer our next availability.

We also can thaw frozen pipes!